We are committed to protecting the privacy of your personal information
Last update: March 2026
1. Purpose of Text Messaging
By "Opting In" to or using a “Text Message Service” (as defined below) from The United Church of Canada (“we, “ “our”, “us), its affiliates and related ministries, including the United Church of Canada Foundation, where applicable, you agree to receive text messages in accordance with these Terms of Use.
These Terms of Use apply to all text messages sent by us, including:
- Application‑to‑person (A2P) messaging: informational or marketing messages sent through automated, semi‑automated, or manual messaging systems; and
- Person‑to‑person (P2P) messaging: messages sent by staff using tools or platforms used for communication.
The type of information you receive depends on your inquiry or relationship with us.
2. Definitions
"Opting In," "Opt In," and "Opt-In" refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.
"Text Message Service" includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies)
3. Consenting To Text Messaging
By providing your mobile number directly to United Church staff to receive information by text, or contacting us by text, you consent to receive person‑to‑person SMS replies relevant to your inquiry or relationship with us.
You can also expressly Opt-In to receive automated messages, including alerts, updates, campaigns, surveys, or event messaging.
By consenting to receive text messages from us, you agree to these Text Messaging Terms and Conditions, and our Privacy Statement.
4. E-Sign Disclosure
By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to receive text messages at any time by replying STOP.
5. Privacy and Use of Information Policy
We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We reserve the right always to disclose any information necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property.
This Text Message Service Privacy Policy applies to your use of the Text Message Service and is not intended to modify our general Privacy Statement, which may govern the relationship between you and us in other contexts.
6. Costs of Text Messages
We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.
7. Frequency of Text Messages
We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request, subscribing to new topics, or events, etc.).
8. Message Delivery Disclaimer
Delivery of messages is not guaranteed due to reasons outside of our control, including outages and carrier delays. We are not liable for delayed or undelivered messages.
9. Opting Out of Text Messages
If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. After unsubscribing, we may send you confirmation of your opt-out via text message.
10. Limitation of Liability
Our liability for any damage arising from the use of the Text Message Service is limited to the extent permitted by law.
11. Changes to Terms
We may update the terms from time to time, with notice where appropriate.
12. Help/Support
You can type Help for support and/or contact: helpdesk@united-church.ca. For privacy questions, please contact .